Method

Communicating with Discernment

For organizations seeking to communicate complex ideas or challenging stories, we provide the experienced, strategic guidance and tools necessary to create effective understanding. Our clients know us for our responsive service, thoughtful approach and excellence of work product. It’s a reputation we’ve worked hard to build over the past 15 years, and it’s a reputation that can only stand on the success of our clients.

Our Promise

We won’t advise you until we know you. We will always tell you the truth. Your story matters as much to us as it does to you.

Our Process in a Nutshell

Anyone can tell a story, but in our 15 years of business, we’ve found it’s the discipline of process that yields the best results. We would love to take these steps with you to craft the message, strategy, tools and measures that will create a meaningful connection with your audience.

Discover

There are a lot of books, influencers, blog posts and ads trying to tell you who you are and what to do. We mostly listen. Discovery is uncovering the core desires of your stakeholders, understanding how your stories intersect, and putting words to the spirit and value that make your organization unique.

  • Interviews & Workshops
  • Market Research
  • Communications Audits
  • Stakeholder Surveys
  • Brand and Message Writing

Plan

Once you know where you are, where you want to be, and what stands in the way – we can help you map out a pragmatic and effective strategy to get you there. Tactically, we know what works, what’s snake oil, and what risks are worth taking.

  • Strategic Communications Planning
  • Marketing Strategy
  • Social Media Strategy
  • Digital Advertising Strategy
  • Public Relations Strategy
  • Crisis Communications Planning

Create

The part where you get to see your story come alive. In alignment with your strategy, our team will create marketing and communications tools that are intuitive to use and resonate with your audience.

  • Advertising Creative
  • Copywriting
  • Digital Marketing & Ad Management
  • Graphic Design
  • Managed Website Services
  • Public Relations & Media Training
  • Social Media Management
  • Video & Animation

Measure

In strategy development, we’ll help you set challenging, yet realistic measures to define success. We set weekly, quarterly and annual rhythms to review progress and modify tactics where necessary to stay on track.

  • Bi-weekly review sessions
  • Scorecard development
  • Monthly analytics reporting
  • SEO reporting and guidance

Working with Us

We’ve led numerous organizations through brand development and strategic communications, and our in-house design, video and marketing services equip us to deliver our clients with the tools they need to be successful. We’re known for the quality of our strategic counsel, and we serve our clients with great care, responsiveness and sensitivity to budget.

Work